We do not offer returns however, If in the event of "reasonable" damage to your pack, please reach out to us at firstname.lastname@example.org to arrange for an replacement
We only replace items if they are defective or damaged. Please reach out to us at email@example.com
It is NOT necessary to ship your damaged pack back to us.
Reasonable Damage Includes
- damaged pack at time of arrival
- craftsmanship defect