Refund Policy

Returns
We do not offer returns however, If in the event of "reasonable" damage to your pack, please reach out to us at flaxpac@outlook.com to arrange for an exchange

Exchanges (if applicable)
We only replace items if they are defective or damaged. Please reach out to us at flaxpac@outlook.com

Shipping
It is NOT necessary to ship your damaged pack back to us.

Reasonable Damage Includes
- damaged pack at time of arrival
- defect with the craftsmanship