Refund Policy

Returns

We do not offer returns however, If in the event of "reasonable" damage to your pack, please reach out to us at flaxpac@outlook.com to arrange for an replacement

Replacements

We only replace items if they are defective or damaged. Please reach out to us at flaxpac@outlook.com

Shipping

It is NOT necessary to ship your damaged pack back to us.
Reasonable Damage Includes
- damaged pack at time of arrival
- craftsmanship defect